The Central Government Health Scheme (CGHS) provides healthcare facilities to eligible Central Government employees, pensioners and other notified beneficiary groups. Because CGHS services are spread across wellness centres, city offices, empanelled hospitals and administrative units, people often search for the “CGHS Head Office” when they need a verified higher-level contact.

Current Ministry of Health and Family Welfare records identify the Directorate/CGHS Headquarters at CGHS Bhawan in R.K. Puram, New Delhi. Official documents list the address as CGHS Bhawan, Sector 13, R.K. Puram, New Delhi – 110066, with 011-26872280 as the key headquarters telephone number. Recent ministry directories also associate the Director (CGHS Headquarters) with the R.K. Puram office.

The headquarters is mainly an administrative office. Routine consultations, medicines and beneficiary services are normally handled through CGHS Wellness Centres and the relevant city administration.

Quick Overview

CGHS Head Office Address

The administrative headquarters of CGHS is located at:

• CGHS Bhawan, Sector 13, R.K. Puram, New Delhi – 110066, India

Recent Ministry of Health and Family Welfare records use this address for the Director, CGHS and CGHS headquarters-related sections. Some ministry directory entries describe the location more generally as R.K. Puram, but official correspondence gives CGHS Bhawan, Sector 13 as the full address.

This is an administrative office. It should not be treated as a substitute for the beneficiary’s assigned CGHS Wellness Centre, where routine medical consultation and medicine-related services are generally provided.

CGHS Head Office Contact Number

The main headquarters telephone number appearing in current CGHS and Ministry of Health records is:

011-26872280

This number is associated with the Director/CGHS Headquarters and related administrative functions. The official email listed for the Director CGHS is director-cghs@cghs.nic.in.

CGHS has separate contact details for Additional Directors, zones, city offices, wellness centres and specialised cells. Therefore, a beneficiary with a local card, medicine, referral or wellness-centre issue should first identify the city or zone responsible for the case instead of sending every request to the national headquarters.

CGHS Head Office Timings

A single public walk-in timing for CGHS Bhawan is not clearly stated in the current headquarters contact information. Since it functions as an administrative government office, visitors should contact the concerned section before planning a visit.

Do not assume that the operating hours of a CGHS Wellness Centre are the same as the headquarters timings. Wellness centres have their own consultation and service schedules, while CGHS Bhawan deals mainly with administrative work.

If the purpose is submission of an official representation, grievance or document, confirm whether it can be sent electronically or through the appropriate city office first. This can save an unnecessary trip to R.K. Puram.

What Work Is Handled at CGHS Headquarters?

CGHS Headquarters deals with central administration, policy implementation, coordination of CGHS units, establishment matters, hospital empanelment-related functions, monitoring, administrative instructions and other scheme-wide responsibilities.

The headquarters also issues circulars and instructions affecting CGHS wellness centres and empanelled healthcare organisations across cities. Matters related to staffing, administrative control and policy are handled at Directorate level through the appropriate sections.

For beneficiaries, however, many practical issues such as consultation, medicines, referrals and local card services are handled at the wellness-centre or city level. Headquarters involvement is more appropriate when a matter requires central administrative review.

How CGHS Beneficiaries Should Raise a Problem

Start with the office closest to the service involved. If the issue concerns a wellness centre, medicine supply or local referral, approach the CMO in charge or the relevant Additional Director/CGHS city office. Keep the beneficiary ID, card details, prescription or referral, and previous communication available.

For online services, use the official CGHS portal and beneficiary facilities rather than unofficial websites. If an issue is escalated to headquarters, describe the problem clearly, mention the city and wellness centre concerned, and attach only the necessary supporting documents.

Emergency medical treatment should never be delayed merely to contact the headquarters. Beneficiaries should follow the applicable CGHS emergency treatment and reimbursement rules.

How to Reach CGHS Head Office

CGHS Bhawan is in R.K. Puram in south-west New Delhi. The area is served by Delhi Metro, buses, taxis and app-based cabs, but the most convenient route can depend on the visitor’s starting point. Because the purpose of most visits is administrative rather than medical consultation, confirm the relevant room or section before travelling. Carry the name of the officer or section, a valid photo ID and the reference number of any previous correspondence.

Before Visiting CGHS Bhawan

Carry a government-issued photo ID and, when relevant, the CGHS beneficiary card or ID. For an official grievance, take copies of earlier correspondence and any reference number. It is useful to call 011-26872280 or the concerned section in advance because security access and officer availability may affect walk-in meetings.

Beneficiaries should also be careful about fake agents who claim they can obtain CGHS approvals for payment. Use only official government channels for card, hospital, reimbursement or empanelment-related work.

FAQs

Q. Where is the CGHS Head Office located?

CGHS Headquarters is at CGHS Bhawan, Sector 13, R.K. Puram, New Delhi – 110066.

Q. What is the CGHS Head Office contact number?

The headquarters number appearing in current Ministry and CGHS records is 011-26872280.

Q. Can I visit CGHS Head Office for a routine doctor consultation?

No. Routine medical consultations are provided through CGHS Wellness Centres. CGHS Bhawan is mainly an administrative headquarters.

Q. Is the wellness centre timing the same as CGHS headquarters timing?

No. Wellness centres follow their own service schedules. A universal public walk-in timing for CGHS Bhawan is not clearly published, so confirm before visiting.

Q. What information should I include in a CGHS grievance?

Mention your beneficiary details, city, wellness centre or office concerned, a clear description of the issue, previous complaint references and relevant supporting documents.