Bajaj Finserv Limited is the listed holding company of the Bajaj financial-services group. People often search for its head office when they need the company’s registered address, investor contact details or an official correspondence address. It is important to separate Bajaj Finserv Limited from operating companies such as Bajaj Finance Limited, because loan, EMI, card or deposit service requests are generally handled by the relevant operating entity rather than the holding company.

Current Bajaj Finserv investor information lists the company’s registered office at the 6th Floor, Bajaj Finserv Corporate Office, off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014. The company’s investor contact number is 020-7157-6064 and the investor email is investors@bajajfinserv.in.

Quick Overview

Bajaj Finserv Head Office Address

Bajaj Finserv Limited lists its registered office at 6th Floor, Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014, Maharashtra. This is the address to use for formal company correspondence when the matter specifically concerns Bajaj Finserv Limited.

Older company documents may show Bajaj Auto Limited Complex, Mumbai-Pune Road, Pune – 411035 as the registered office. The current investor-relations information uses the Viman Nagar address, so fresh correspondence should follow the latest company disclosure.

Bajaj Finserv Contact Number

For Bajaj Finserv Limited investor and company-related communication, the published contact number is 020-7157-6064. The investor email is investors@bajajfinserv.in. These details relate to Bajaj Finserv Limited and should not automatically be treated as the customer-care channel for a Bajaj Finance loan or EMI account.

If your issue concerns a loan, deposit, EMI card, payment or another Bajaj Finance product, use Bajaj Finance’s Help and Support or customer-service channels. Using the correct company name is important because multiple financial businesses operate under the broader Bajaj Finserv brand.

Bajaj Finserv Head Office Timings

Bajaj Finserv Limited does not publish a walk-in retail counter timetable for the registered office in the same way a bank branch does. The Viman Nagar office is primarily a corporate workplace, so visitors should not assume that general customer requests can be handled without prior contact.

For investor or corporate matters, contact the concerned team first and confirm whether a physical submission or appointment is required. Product customers are usually better served through the relevant operating company’s digital support or branch network.

What the Bajaj Finserv Corporate Office Handles

The corporate office supports the listed holding company’s governance, finance, investor relations, compliance and strategic functions. Formal stock-exchange and shareholder disclosures also use the company’s authorised officials and investor contact channels.

The office is not a substitute for the servicing system of every Bajaj group financial product. A customer with a loan account, for example, should identify the lender named in the agreement before sending a complaint to the holding company.

Bajaj Finserv and Bajaj Finance Are Not the Same Legal Entity

Bajaj Finserv Limited and Bajaj Finance Limited are separate listed companies with different CINs and different statutory contact details. Bajaj Finance Limited is the NBFC that directly provides many lending, deposit and payment-related products promoted on the Bajaj Finserv platform.

This distinction matters when filing a grievance, serving a legal notice, writing to investor relations or checking a regulatory disclosure. Always copy the exact legal entity name from your agreement, account statement or official communication.

Before Sending Documents to the Head Office

State the subject clearly and include a customer, folio, service-request or other reference only when relevant. Avoid sending original identity documents unless a formal procedure specifically asks for them. For investor correspondence, include the folio or demat-related details required by the registrar or company, while protecting sensitive information.

For customer disputes with an operating subsidiary, use that entity’s grievance mechanism first. This usually produces a trackable service request and ensures the issue reaches the team that can actually access the account.

Practical Checklist for Faster Resolution

Write down the exact outcome you need before making contact. A short request such as “please confirm the status of this application” or “please review this unresolved complaint” is easier to act on than a long message without a clear request. Keep only the documents that support the issue and arrange them by date.

If you speak to an officer or support executive, note the date, time and reference number generated during the interaction. When following up, quote that reference instead of starting the case from the beginning. For physical submissions, ask for an acknowledgement, receipt or inward number whenever the organisation provides one. This creates a simple record if the matter later needs escalation.

FAQs

Q. I have a Bajaj Finance loan. Should I write to Bajaj Finserv Limited’s investor email?

No. A loan-service issue should normally go through Bajaj Finance customer support and grievance channels. Investor relations is meant for company/shareholder matters, not routine loan servicing.

Q. How do I know which Bajaj company I am dealing with?

Check the lender or service-provider name on your sanction letter, agreement, statement, policy or payment receipt. Use that exact legal entity when raising a complaint.

Q. Can a shareholder send physical correspondence to the registered office?

Yes, formal correspondence can be addressed to the registered office, but many share-related requests are handled through the company’s registrar and investor-relations process. Check the applicable procedure first.

Q. Should I send original KYC documents by post?

Do not send originals unless the official procedure explicitly requires them. Use certified or self-attested copies where prescribed and retain your originals.

Q. What is the best way to prove that a written complaint was sent?

Use a trackable delivery method and keep a copy of the letter and enclosures. For digital complaints, retain the service-request number and acknowledgement email.