Bajaj Finance Limited is a major non-banking financial company offering loans, deposits, EMI-based financing and other financial services. Customers often search for the Bajaj Finance head office number when they have a loan, payment, EMI card, fixed deposit, service request or complaint that needs attention.

The company’s current official pages list its corporate office at Bajaj Finserv House, off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014. Bajaj Finance also publishes a central customer-care number, +91 86980 10101. This is not a toll-free number, although its IVR is available round the clock. Customer-service representatives are available during published service hours.

The corporate office telephone shown for registered-office or investor communication should not be confused with the customer helpline. Existing customers will usually get faster assistance through the official customer-care number, app, My Account portal or a service branch.

Quick Overview

Bajaj Finance Head Office Address

Bajaj Finance’s current official pages list the corporate office at:

• Bajaj Finance Limited, Bajaj Finserv House
• Off Pune-Ahmednagar Road
• Viman Nagar, Pune, Maharashtra – 411014, India

Recent official pages describe different floors of the Bajaj Finserv/Bajaj Finance House complex for specific corporate or registered-office functions. For a customer who wants to visit in person, the safer approach is to use the company’s branch locator and choose a service branch rather than arriving at the corporate office for a routine account query.

The company’s registered-office details are also published in its legal and investor information. Those contacts are intended for formal corporate or investor communication, not as a substitute for normal customer support.

Bajaj Finance Head Office Contact Number

The principal customer support number currently published by Bajaj Finance is:

+91 86980 10101

This number is not toll-free, so normal call charges may apply. The IVR system is available 24×7 and supports self-service assistance. Bajaj Finance states that customer-service representatives are available Monday to Sunday from 9:00 AM to 9:00 PM for general product and service assistance.

For written customer queries, the company lists wecare@bajajfinserv.in. The registered-office telephone, 020 7157-6403, appears in corporate details but is not the main customer-service helpline.

Bajaj Finance Head Office Timings

For phone support, the clearest published timings are more useful than assuming corporate-office walk-in hours. The IVR and virtual support options are available 24×7. Live customer-service representatives are generally available from 9:00 AM to 9:00 PM, Monday to Sunday, according to Bajaj Finance’s current support page.

Specialised teams may follow different hours. For example, the grievance redressal office operates on business days during its published working hours. Physical service branches can also have location-specific schedules.

If a face-to-face visit is necessary, use the official branch locator and check the selected branch’s details rather than relying on the corporate office as a walk-in customer centre.

What Issues Can Bajaj Finance Customer Care Handle?

Customer care can help with loan details, EMI schedules, payment issues, account statements, EMI Network Card services, fixed-deposit support, service requests and general account assistance. Many routine services are also available through the Bajaj Finance app and My Account customer portal.

Customers should keep their registered mobile number, customer ID or loan account number and relevant transaction details ready. This makes verification easier and reduces the chance of the request being delayed.

Sensitive information such as OTPs, UPI PINs, card PINs and passwords should never be shared with callers. Bajaj Finance warns customers to verify numbers through its official website because fake loan and customer-care numbers are frequently used in fraud attempts.

How to Raise or Escalate a Complaint

The normal first step is to raise a service request through the official customer portal, app or customer-care number. Keep the service request number after submitting the issue.

If the concern is not resolved within the company’s stated service timeline or the response is unsatisfactory, the customer can use Bajaj Finance’s formal grievance redressal channel. Mentioning the earlier service request number helps the grievance team trace the history of the complaint.

For fraud or suspicious calls, contact the official helpline and use the fraud-reporting option. Do not transfer money to an individual who claims a fee is required to close a loan, release a refund or update KYC.

Corporate Office or Service Branch: Which Should You Use?

The corporate office is mainly for central business functions. A service branch or digital support channel is more appropriate for most customers.

If you need an NOC, statement, account update, repayment information or service request, first try the app or My Account portal. If documents must be submitted physically, use the branch locator to identify the nearest suitable branch.

Investors or people sending statutory corporate communication should use the registered-office and investor contacts shown by the company for that purpose.

FAQs

Q. What is the current Bajaj Finance customer care number?

The official central customer-care number is +91 86980 10101. It is not a toll-free number.

Q. Is Bajaj Finance customer care available 24 hours?

The IVR and virtual support are available 24×7. Live customer-service representatives are available during the published service hours, generally 9:00 AM to 9:00 PM, Monday to Sunday.

Q. Where is the Bajaj Finance corporate office?

It is at Bajaj Finserv House, off Pune-Ahmednagar Road, Viman Nagar, Pune, Maharashtra – 411014.

Q. Should I call the registered-office number for a loan problem?

For loan and account support, use +91 86980 10101 or the official app/customer portal. The registered-office number is mainly a corporate contact.

Q. How can I avoid fake Bajaj Finance support numbers?

Use contact details from the official Bajaj Finance website or app. Never share OTPs, PINs or passwords and do not make payments to unknown callers who promise account settlement or refunds.