Ekart is a large logistics and supply-chain network associated with the Flipkart group and is used for e-commerce deliveries as well as logistics services for businesses. Customers often search for an “Ekart head office contact number” when a shipment is delayed, an attempted delivery has failed or they need to confirm a corporate address.

Ekart’s official tracking website currently displays its Bengaluru location as Tower 5 (A, B, C), Embassy Tech Village, Bengaluru, Karnataka – 560103. An official corporate policy published on the Ekart domain identifies the operating company as Instakart Services Private Limited and gives its registered office at Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru – 560103.

A crucial point for readers is that the corporate telephone shown in the company’s policy is not presented by Ekart as a public parcel-customer helpline. The official tracking site focuses on tracking IDs and does not publish a dedicated consumer call-centre number. This distinction helps users avoid fake “Ekart customer care” numbers found on unofficial websites.

Quick Overview

Ekart Head Office Address

Ekart’s official tracking pages display the following Bengaluru location:

• Ekart Logistics
• Tower 5 (A, B, C), Embassy Tech Village, Bengaluru, Karnataka – 560103, India

The company’s official corporate policy identifies Instakart Services Private Limited and gives its registered office as Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru – 560103.

Both references point to the Embassy Tech Village area in Bengaluru. For legal or formal corporate correspondence, the registered-office wording from the official corporate document is the more appropriate format.

Ekart Head Office Contact Number

An official Instakart Services Private Limited corporate policy published on the Ekart website lists:

• Phone: 080 37786001
• Email: regulatory@flipkart.com

These are corporate details provided in the company policy. They should not be advertised as a general delivery customer-care helpline because Ekart’s official tracking website does not label this phone number as parcel support.

For a shipment problem, the tracking ID and the marketplace or merchant that created the shipment are usually more useful. If the order was placed on Flipkart, customers can use Flipkart’s Help Centre after signing in. For an order from another seller or platform, contact that merchant’s support channel.

Ekart Head Office Timings

Ekart’s public tracking website does not publish standard walk-in hours for its Bengaluru corporate location. It is a logistics corporate office, not a normal parcel counter where customers are expected to arrive for delayed-delivery complaints.

Delivery hubs and field operations work on schedules that can differ by city and shipment flow. Their operational hours should not be assumed to be the same as corporate-office hours.

If there is a formal reason to visit or send documents to the Bengaluru office, contact the relevant business or corporate team first. For a routine package issue, use tracking and seller or marketplace support rather than travelling to the head office.

How to Track an Ekart Shipment

The most direct official tool for a customer is Ekart’s shipment-tracking page. Enter the tracking ID exactly as provided by the seller or marketplace. The page can show events such as shipment creation, pickup, arrival at a hub, out-for-delivery status and delivery completion.

Tracking scans can sometimes appear after a gap while the parcel is moving between facilities. If there is no meaningful update beyond the promised delivery date, contact the seller or marketplace and provide the tracking ID and order number.

Do not share payment information simply because someone claims that a small fee is required to “release” an Ekart parcel. Delivery scams commonly use fake support numbers and payment links.

What to Do if an Ekart Delivery Is Delayed

First check the latest official tracking event. Confirm that the delivery address and phone number supplied to the seller are correct. If the shipment is already past the promised date, raise an issue with the marketplace or merchant that accepted the order.

For Flipkart orders, the Help Centre can connect the complaint with the actual order and shipment. This is usually more effective than searching the web for a courier phone number because order-linked support can see the commercial transaction, promised date, refund or replacement options.

If the status shows a delivery attempt that did not happen, report that specific event and keep screenshots or messages related to the delivery.

Important Safety Note About Ekart Contact Numbers

Many unofficial websites publish phone numbers claiming to be Ekart customer care. A search result alone does not prove that a number belongs to Ekart. Fraudsters sometimes pose as courier agents and ask customers to install apps, click links or make a small UPI payment.

Use the official Ekart tracking website for shipment status and the original seller or marketplace for order support. Never disclose an OTP, card PIN, UPI PIN or banking password to resolve a delivery complaint.

For business, regulatory or formal corporate communication, use the company details published in Ekart’s official corporate documents rather than an unverified directory.

FAQs

Q. What is the Ekart head office address?

Ekart’s official tracking website shows Tower 5 (A, B, C), Embassy Tech Village, Bengaluru, Karnataka – 560103. Its corporate policy gives the registered office of Instakart Services Private Limited at the same Embassy Tech Village area.

Q. What is the Ekart head office contact number?

An official Instakart corporate policy lists 080 37786001. This is a corporate contact and is not labelled on the Ekart tracking site as a public parcel-customer helpline.

Q. Does Ekart have an official customer care number for parcel complaints?

The current public Ekart tracking site does not publish a dedicated consumer helpline. Use the tracking ID and contact the marketplace or seller for order-specific support.

Q. How can I complain about a Flipkart order delivered by Ekart?

Sign in to Flipkart’s Help Centre, select the relevant order and raise the issue there. This links the complaint directly with the order and shipment.

Q. How do I know whether an Ekart support number is genuine?

Check whether the number is published on an official Ekart or Flipkart page. Do not trust a number only because it appears in a search result, and never share OTPs or banking PINs with a caller.